Clause de Non-Responsabilité

Dernière mise à jour : 1er avril 2026

Informations Générales

This Disclaimer applies to the use of ArtisanLocal and its content. We provide information about local artisans, plumbers, electricians, locksmiths, and household service professionals in France for educational and informational purposes only. Our service helps you discover qualified professionals, compare standard tariffs, verify qualifications, and read customer reviews to make informed decisions when hiring local tradespeople.

We strive to ensure that all information provided through our directory is accurate, current, and reliable. However, we cannot guarantee the completeness, accuracy, or availability of any information at any given time. All content is provided on an “as-is” basis without any representations or warranties of any kind.

Absence de Conseil Professionnel

We do not provide professional advice regarding plumbing, electrical work, locksmith services, or any other household interventions. The information presented on our platform is general in nature and should not be construed as professional recommendations or guidance for specific situations. Before undertaking any household repair or service, we strongly advise you to consult directly with qualified artisans and obtain written estimates (devis) from multiple providers.

We are not responsible for any decisions you make based on the information found on our platform. The responsibility for hiring, vetting, and engaging with professionals rests entirely with you. We encourage you to thoroughly verify artisan qualifications, check customer reviews, compare pricing, and understand your consumer protection rights under French law before committing to any service.

Limitations de Responsabilité

We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use our services, including but not limited to damages related to poor workmanship by hired professionals, service delays, pricing disputes, or contractual disagreements. This limitation applies even if we have been advised of the possibility of such damages.

We do not accept responsibility for the actions, conduct, or performance of any artisan, tradesperson, or professional listed in our directory. All professionals are independent contractors operating their own businesses. We cannot verify the quality of work, reliability, or trustworthiness of any individual professional. Your relationship with any hired professional is independent of our platform and governed by your direct agreement with them.

Contenu Utilisateur et Avis Clients

Customer reviews and ratings on our platform reflect individual experiences and opinions. We do not endorse, verify, or guarantee the accuracy of any review submitted by users. Reviews may be subject to moderation, but we do not accept responsibility for false, misleading, or defamatory content posted by users. We reserve the right to remove reviews that violate our guidelines or applicable law.

By reading customer reviews, you acknowledge that they represent subjective opinions and may not reflect your own experience with a professional. We strongly recommend reading multiple reviews and considering the overall context before making hiring decisions based on user feedback.

Conformité Légale et Protections Consommateurs

We provide information about consumer protection rules, devis requirements, and professional qualifications in France. However, this information is presented for general awareness and should not be considered legal advice. French consumer protection laws, professional standards, and regulatory requirements are subject to change and may vary by region or professional category.

We encourage you to consult official sources such as government consumer protection agencies, professional bodies, and legal resources to understand your full rights and obligations. We recommend obtaining detailed written estimates (devis) before engaging any professional and understanding the terms, conditions, and cancellation policies outlined in these documents.

Limitation d’Accès aux Services

We reserve the right to refuse access to our services, modify or discontinue features, and update our policies at any time without prior notice. We do not guarantee uninterrupted access to our platform and are not responsible for temporary outages, technical difficulties, or service disruptions beyond our control.

We may update this Disclaimer from time to time to reflect changes in our services, legal requirements, or business practices. We recommend reviewing this Disclaimer periodically to stay informed of any changes. Your continued use of our platform following updates constitutes your acceptance of the modified terms.